See our brochure for quick reference: Transportation Help Brochure
You may be able to get a ride from TennCare. You can get help with a ride only for your TennCare services, and only if you don't have any other way to get there.
Southeastrans* provides services for non-emergency transportation to BlueCare and TennCareSelect members.
If you need help with a ride to your health care visit that is less than 90 miles away, you can call one of the phone numbers listed below:
BlueCare East members call Southeastrans toll-free at 1-866-473-7563 if you live in one of these counties:
Anderson, Bledsoe, Blount, Bradley, Campbell, Carter, Claiborne, Cocke, Franklin, Grainger, Greene, Grundy, Hamblen, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sequatchie, Sevier, Sullivan, Unicoi, Union or Washington.
BlueCare Middle members call Southeastrans toll-free at 1-866-570-9445 if you live in one of these counties:
Bedford, Cannon, Cheatham, Clay, Coffee, Cumberland, Davidson, Dekalb, Dickson, Fentress, Giles, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Maury, Montgomery, Moore, Overton, Perry, Pickett, Putnam, Robertson, Rutherford, Smith, Stewart, Sumner, Trousdale, Van Buren, Warren, Wayne, White, Williamson or Wilson
BlueCare West members call Southeastrans toll-free at 1-866-473-7564 if you live in one of these counties:
Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Shelby, Tipton or Weakly.
TennCareSelect members living anywhere in the state call Southeastrans toll-free at 1-866-473-7565.
BlueCare members call 1-800-468-9698.
TennCareSelect members call 1-800-263-5479.
Please call at least 72 hours before your health care visit to guarantee your ride. If you cannot give at least a 72 hour notice, we cannot guarantee you a ride.
The Bureau of TennCare provides bus passes for:
Bus Passes are:
*Southeastrans provides transportation services for BlueCare and TennCareSelect members. Southeastrans is an independent company that does not provide BlueCross BlueShield of Tennessee branded products and services.