Behavioral Health Resources and Information for Members

Members can get a referral if they require assistance from a mental health professional.

Members can also get a referral if they want to talk to someone about substance use.

A clinician is available to help 24 hours a day.

State of Tennessee Crisis Hotline: 1-855-274-7471

Members needing assistance can call, selecting the appropriate option:

  • 1-800-468-9698 - BlueCare members
  • 1-800-263-5479 - TennCareSelect members
  • 1-888-325-8386 - CoverKids members

I would like to know more about substance abuse…

Learn how recovery-oriented care and recovery support systems help people with mental and/or substance use disorders successfully manage their conditions. Refer to the following website for more information: Substance Abuse and Mental Health Services Administration

More information available here:
Teens and Adolescent Health / Alcohol and Other Drugs

Addiction Self-Help Groups

I would like to know more about peer support…

Peer support is proven to help people who have mental illness and substance abuse disorders. BlueCare Tennessee recommends the Tennessee Certified Peer Recovery Specialist (CPRS) Program. Peer recovery support is provided by specially trained individuals. More information available here: Tennessee Certified Peer Recovery Specialist Program

I would like to know more about family support…

Tennessee Certified Family Support Specialists will:

  • Deliver unique services in the children’s mental health system
  • Provide direct care giver to care giver support
  • Serve as an advocate mentor and facilitator

More information on the family support program is available here: Office of Children and Youth (OCY) Tennessee Family Support Specialist Certification Program

I would like to know about resources in my community…

Visit the Community Resources page of this website.

I would like to know more about Depression…

Everyone feels sad sometimes. These feelings normally go away in a couple of days. Depression is different. It is a common, but serious illness.

Depression in New Moms

New mothers need special care. Schedule a follow-up visit with your doctor four to six weeks after you baby is born. The doctor will check your physical health and he or she will also talk to you about your feelings and look for signs of postpartum depression. Once you have had your baby, you need to call your doctor and schedule a follow-up visit.

See: Postpartum Depression

Depression in Teens or Adolescents

Many think, “What does a teen have to be that unhappy about?” But teens can suffer from depression and depression can have many causes. Many people are simply born with it, no matter what happens in their lives.

For more information, refer to this page: Depression and Suicide

I would like to know more about ADHD…

ADHD is short for Attention-Deficit/Hyperactivity Disorder. ADHD is one of the most common behavior disorders in children. As much as five percent of children in school may have ADHD. Boys are more likely than girls to have ADHD.

More information about ADHD in Children
More information about Teen and Adolescent / ADHD
A Parent’s Guide to ADHD

I would like to know more about trauma support…

Trauma reactions can come from one or multiple tough events that threaten life or safety. You may be left feeling helpless. Trauma can be experienced by you, seen by you or it can happen to a loved one.

  • In the United States, nearly 10 million children witness the abuse of a parent or adult caregiver each year.
  • 7.7 million Americans age 18 and older have Post-Traumatic Stress Disorder (PTSD)
  • 80 percent of children referred for behavioral health screening reported at least one traumatic event in their lives.  
  • Women with PTSD are two times more likely to develop Type 2 diabetes

PTSD can cause problems ranging from:

  • Nightmares,
  • To substance abuse,
  • To anger issues,
  • To an inability to cope with everyday life.

Trauma for children can include a variety of events such as accidents or natural disasters. But interpersonal trauma such as abuse, neglect, witnessing violence or losing a parent to divorce, death or prison, particularly impact the developing child. This kind of adversity often is accompanied by parents struggling with substance abuse or mental illness. 

Trauma in childhood is called Adverse Childhood Experiences (ACEs). ACEs affect the health and well-being of U.S. citizens more than any other single factor. Children suffering as the result of trauma may have severe physical reactions to reminders of the trauma, including aches and pains for no apparent reason.

Research shows that Adverse Childhood Experiences (ACE) can cause PTSD. People who have suffered child abuse are at a higher risk for health challenges such as:

  • Heart disease
  • COPD
  • Diabetes
  • Chronic pain
  • Adult Protective Services: 1-888-277-8366 or 1-888-APS-TENN
  • Domestic Violence Hotline (Tennessee): 1-800-356-6767
  • Tennessee Mental Health Crisis Information Line: 1-855-274-7471, or 9-1-1
  • Child Abuse Hotline: 1-877-237-0004 or 1-87754ABUSE
  • Domestic Violence Hotline (Tennessee) 1-800-356-6767
  • Tennessee Mental Health Crisis Information Line 1-855-274-7471, or 9-1-1
  • National Child Traumatic Stress Network: