Vendor Relations

  • You+Blue

About Us

Vendor Management is a team dedicated to working with management and leadership teams to identify and acquire external services to support business operations. Vendor Management supports BCBST’s government lines of business:

  • BlueCare Tennessee
  • Choices and Employment and Community First (ECF)
  • CoverKids
  • DSNP
  • Medicare Advantage
  • Shared Health
  • TennCareSelect


  • Own and support the development and execution of vendor contracting activities
  • Monitor vendor performance and service delivery
  • Collaborate with internal stakeholders to effectively manage contract requirements:
    • Compliance
    • Corporate Procurement
    • Delegate Oversight
    • Finance
    • Government Operations Business Owners and Stakeholders
    • Information Security Governance
    • Legal

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Staff and Who We Are

A team of dedicated and trained professionals brings BlueCare Tennessee broad experience in operations and contracting.

  • Rebecca (Becky) Owen, Manager Vendor & Provider Relations: 423.535.8347
  • Loutrishia (Lou) Armstrong, Contract Development Analyst: 423.535.6502
  • Shirley Bennett, Contract Development Analyst: 423.535.3677
  • Kimberly East, Contract Development Analyst: 423.535.6426
  • Antoinette Mitchell, Contract Development Analyst: 423.535.5640
  • Mary Robertson, Contract Development Analyst: 423.535.5659
  • Carla Sewell, Contract Development Analyst: 423.535.7463
  • Faith Triplett, Contract Development Analyst, 423.535.5946

We can be reached at the telephone numbers above or at

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Vendor Qualifications

Vendor Management seeks to partner with a diverse pool of qualified vendors who meet federal and state regulatory requirements, demonstrate a commitment to high levels of ethics; and satisfy contract obligations in a timely manner at the best possible value.

Vendor Management is committed to promoting opportunities for qualified small and disadvantaged businesses, and establishing on-going relationships to further their growth and development. Vendor Management believes it is a good business practice to seek and support competitive small, minority owned businesses as we strive to maximize value on all vendor contracts.

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Ethics and Compliance

Vendor Management abides by the requirements set by the State Government Compliance officer, and the BlueCare Tennessee Code of Business Conduct.

The Code of Conduct is designed to provide us with the knowledge needed to conduct our business activities in an honest, open and fair manner. Our success, as individuals and the success of our company, depends on our ability to build trusting relationships with our customers, providers, and others with which we have business relationships.

Values that BlueCare Tennessee seeks:

  • Integrity
  • Dependability
  • Ethical
  • Innovative
  • Socially Responsible
  • Trustworthy

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Forms Library


BCBST Supplier Self-Certification Form
This form collects information to identify supplier's business function, type of business, MWBE business classification, contact information, business address, eligibility, and required payment information to process payment.


Request for taxpayer identification number and certification.


BCBST Vendor EFT Authorization Form
This form allows a supplier to add a new account or update an existing account for electronic payments (Electronic Fund Transfers).

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