We've pulled together a lot of useful information right here. All to make it easier for you to stay on top of your health.
Quick links:
To help us understand the care that’s right for you, please tell us about your health history and needs. We ask our members to update their info once a year. You can tell us:
Once we know more about you, we’ll connect you with the services you need and help you take steps to improve your health. You’ll get one-on-one, personalized support with access to chat directly with your care team.
Download the CareTN app:
In the app, use access code: bctmeethistory (16 and older)
bctmeetpediatric (15 and younger)
Have your member ID number handy.
Use el código de acceso: bctmeethistory (16 y mayores)
bctmeetpediatric (15 y menos)
Mantenga su tarjeta de identificación de miembro a la mano.
At Blue of Tennessee with Sanitas Medical Center, you can get in-person help with your health plan. You can also take care of most of your family's medical needs in just one stop. See your primary care provider and get urgent care. Get your screenings, lab tests and X-rays. Or meet with a plan advisor to answer your questions, get help with claims or understand your benefits.
FIND A CENTERYou can stay healthy by going to scheduled well-care checkups. Preventive care can catch potential issues early on. Plus, they’re covered. You don’t have to pay for them.
Select your age range and gender to see which well-care checkups and screenings you may need to schedule for yourself or your child.
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every 2 years if your blood pressure is less than 120/80. Every year if it's between 120/80 and 139/89. More often if it measures 140/90 or higher. Your provider will discuss a schedule with you. |
| Breast cancer screening (Mammogram) |
1 time between ages 35-40 to get a "baseline”— an image they'll use for comparison at your next mammogram. Discuss the best timing with your provider, especially if you have a family history of breast cancer. |
| Cervical cancer screening (Pap test) |
Every 3 years if you're 21 and up and have a cervix. Every 5 years you can get a Pap test and an HPV test together if you have a cervix. |
| Chlamydia test | Sexually active women who are not more than 29 years of age and older women with risk factors should get a test every year. Talk with your provider about whether you’re at risk. |
| Cholesterol test | Regularly starting at age 20 if you are at increased risk of heart disease. Talk with your provider about whether you're at risk and how often you need the test. |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every 2 years if your blood pressure is less than 120/80. Every year if it's between 120/80 and 139/89. More often if it measures 140/90 or higher. Your provider will discuss a schedule with you. |
| Breast cancer screening (Mammogram) |
Every 1 to 2 years at age 40 and over. Discuss this with your provider, especially if you have a family history of breast cancer. |
| Cervical cancer screening (Pap test) |
Every 5 years, you can get a Pap test and an HPV test together if you have a cervix. |
| Chlamydia test | Women with risk factors should get a test every year. Talk with your provider about whether you’re at risk. |
| Cholesterol test | Regularly if you are at increased risk of heart disease. Talk with your provider about whether you're at risk and how often you should be tested. |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every 2 years if your blood pressure is less than 120/80. Every year if it's between 120/80 and 139/89. More often if it measures 140/90 or higher. Your provider will discuss a schedule with you. |
| Bone mineral density test | Testing is encouraged if you are at risk of osteoporosis. Talk to your provider to see if you are at risk. |
| Breast cancer screening (Mammogram) |
Annually |
| Cervical cancer screening (Pap test) |
Every 5 years, you can get a Pap test and an HPV test together if you have a cervix. |
| Chlamydia test | Women with risk factors should get a test every year. Talk with your provider about whether you’re at risk. |
| Cholesterol test | Regularly if you are at increased risk of heart disease. Talk with your provider about whether you're at risk and how often you should be tested. |
| Colorectal screening | Needed regularly. Several types of tests are offered. Talk to your provider about what's right for you and how often you need it. |
| Diabetes screening | Needed if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every 2 years if your blood pressure is less than 120/80. Every year if it's between 120/80 and 139/89. More often if it measures 140/90 or higher. Your provider will discuss a schedule with you. |
| Bone mineral density test | 1 time at age 65 and up. Talk to your provider about repeat testing. |
| Breast cancer screening (Mammogram) |
Annually |
| Cervical cancer screening (Pap test) |
Ask your provider if you need a Pap test. |
| Chlamydia test | Women with risk factors should get a test every year. Talk with your provider about whether you’re at risk. |
| Cholesterol test | Regularly if you're at increased risk for heart disease. Talk with your provider about whether you're at risk and how often you should be tested. |
| Colorectal screening | Needed regularly. Several types of tests are offered. Talk to your provider about what's right for you and how often you need it. |
| Diabetes screening | Needed if you are overweight and at increased risk of heart disease. The test includes a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every 3 to 5 years if you have no risk factors. Risks may include being African-American, having high readings in the past and/or being overweight. Talk to your provider about what's right for you. |
| Cholesterol test | Regularly at age 20 to 35 if you are at increased risk of heart disease. Talk with your provider about whether you’re at risk. Regularly as your provider advises, starting at age 35. |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every year |
| Cholesterol test | Regular testing as your provider advises |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Blood pressure test | Every year |
| Cholesterol test | Regular testing as your provider advises |
| Colorectal cancer screening | Needed regularly. Several types of tests are offered. Talk to your provider about what's right for you and how often you need it. |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
| Screening/Test | When it's needed |
|---|---|
| Abdominal aortic aneurysm screening |
1 time if you are age 65 to 75 and have ever smoked |
| Blood pressure test | Every year |
| Cholesterol test | Regular testing as your provider advises |
| Colorectal cancer screening | Needed regularly. Several types of tests are offered. Talk to your provider about what's right for you and how often you need it. |
| Diabetes screening | Regularly if you're overweight and at increased risk of heart disease. The test will include a screening of blood sugar levels to determine diabetes. |
| Obesity screening | Every year |
It’s normal to feel sad or down sometimes. Especially if you’re pregnant or a new mom. But if your emotions get in the way of your daily life, it’s time to get help. You can get free help 24/7 from the National Maternal Mental Health Hotline. Just call or text 1-833-9-HELP4MOMS1-833-9-HELP4MOMS to talk with a counselor in English or Spanish. And remember, your call is private.
Your PCP has all your records and can point you toward other help if you need it. We may have already assigned you a PCP – check your ID card or the welcome text we sent you.
We want you to be happy with your PCP. So if you want to make a change at any time, we’re here to help. Just call us or log into your online account.
Your benefits cover the most common types of care. Other health care services may require a referral from your PCP and an OK from us. An OK is called a prior authorization. And your provider has to request it. Most providers know what services need an OK from us and call before providing care. But you can ask them just to be sure.
You’ll get approval notices in your online account. Just log in to check. But we’ll send you a letter if your request is denied.
And if you have any questions, you can
contact us us.
Wellframe is an independent company that provides and maintains a care management app for BlueCross BlueShield of Tennessee, Inc. branded products and/or services. Wellframe does not provide BlueCross branded products and/or services. Wellframe is solely responsible for the product and/or services they provide.
