Thousands of kids from low-income homes in Tennessee miss their annual well-care checkups and that number increases every year. Statewide, about three of every 10 kids enrolled in BlueCare Tennessee do not get the Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) they need. We’re working to reverse that trend and we’re asking for your help.
Your patients (ages 20 and younger) covered by BlueCare Tennessee are eligible for well-care visits, including members who need prenatal care services from their obstetricians.
Each TennCare Kids checkup should include:
Appointments must be made for other necessary health care, diagnostic services, treatment and other measures to correct, ameliorate, or prevent from worsening defects and mental illnesses and conditions discovered during the screening services, regardless of whether the required services are covered under by the member’s behavioral health organization or managed care organization. When screening reveals the need for other health care and the practitioner is unable to obtain an appointment, he or she must notify BlueCare or TennCareSelect Provider Service for assistance with appointment scheduling.
Please share the details of any TennCare Kids services or preventive care with the primary care practitioner (PCP) shown on the member’s ID card to ensure the child’s PCP has a complete record of health for the patient. To ensure care coordination, PCPs should refer children enrolled in an Individual Education Program (IEP) and/or Individual Family Service Plan (IFSP) to our Care Management Department by calling 1-888-416-3025 or faxing information to 1-800-421-2885.
If you have a patient who does not have a way to get to an appointment for TennCare Kids services, transportation is available by contacting Southeastrans at the following numbers:
BlueCare East Region – 1-866-473-7563
BlueCare Middle Region – 1-866-473-7564
BlueCare West Region – 1-866-473-7564
TennCareSelect – 1-866-473-7565
CHOICES/ECF CHOICES – 1-888-747-8955
SelectCommunity – 1-800-292-8196
As a network provider, we know that you’re dedicated to improving the health of your patients. Here is TennCare Kids Tool kit to us as we work together on improving the health of kids throughout Tennessee:
Thank you for the care you provide to your patients covered by BlueCare Tennessee. We look forward to working with your practice to improve EPSDT rates across Tennessee.
Hosting a community outreach event can help your patients get the preventive care they need. If you’re interested in having a free well-child checkup event at your practice, we can help. To learn more, call 1-800-771-0217.
When cohosting an event with us, we’ll review our claims records to see which of your patients are due for certain screenings or checkups. We’ll mail invitations, make personal calls and send automated phone messages to these patients. We’ll also share this list with you. More patients attend the events when their providers call to invite them.
The links below will take you to resources we’ve prepared to help you when contacting your patients and publicizing your event. Outreach Examples includes sample call scripts, text message alerts and social media posts.
The Free Child Checkup Event flyer is a downloadable, editable PDF that you can populate with your event details. On the right side of the flyer, we’ve left space for activities. Some ideas for event activities include: educational information, refreshments, games and face painting. This is a great place to also list any door prizes or other incentives patients may get when they attend.