Your CoverKids Plan

Whether you’re new or a long-time CoverKids member or parent, we’re glad you stopped by. We’ve gathered important details here, but we’re always happy to answer your questions. Give us a call or email us if you can’t find what you need.

CoverKids Member Services, Monday through Friday, 8 a.m. to 6 p.m., Eastern Time:
(TDD/TTY: 1-866-591-2908)

CoverKids provides free, comprehensive health services for eligible children age 18 and younger and for eligible pregnant women. It covers preventive health services, health care provider and hospital visits, vaccinations, well-child visits, developmental screening and mental health. Children also get vision and dental care. CoverKids has low co-pays for medical services. Well-child visits and immunizations are free.

Do you want to apply for CoverKids?

New Members

Welcome to CoverKids. We’re looking forward to helping you get the most from your health plan. Here’s what you can expect in the coming weeks:

  • Welcome kit with your member handbook, prescription booklet and a flyer about our care coordination services
  • Member ID card to use for all of your care and services
  • Personal phone call to answer questions you may have

Once your coverage begins, we’ll need you to take care of a few things:

  • Complete and return your mini health appraisal. This will help us to understand your specific health needs.
  • Register online at BlueAccess (top right). You’ll be able to print temporary cards, Find A Doctor in your network, get Explanation of Benefits (EOB) documents, and view eligibility and claim status.

Your prescription drug coverage is called Express Scripts*. You’ll use the same Member ID card that you use for your other care. These benefits can be used only at drugstores in the CoverKids network. But it’s easy to find a pharmacy. You can login to BlueAccess or search Find-A Doctor. Your plan also offers mail order services. Find all of the details here.

Need more help? Email or call.

Forms You Might Need

We want to make it easy for you to find important forms, so we’ve placed them here. You can select the item you need help with and link to the correct form.

If you have questions or need more information about any of these forms, please give us a call.

BlueCare Customer Service: 1-800-468-9698
TennCareSelect Customer Service: 1-800-263-5479
CoverKids Customer Service: 1-888-325-8386

I need help with:

I need to: Form to use:

Name a personal representative

Authorization for Use and Disclosure of Health Information

Limit the sharing and use of my PHI

Amendment of Health Records Request Form

Get a list of who has requested and received my PHI

Request for a List of Disclosures of My Health Information

Allow Bluecare Tennessee to use my PHI or share it with a third party

Authorization to Release Information

Make sure a third party can no longer recieve my PHI

Revocation of Authorization to Disclose Health Information

Look at my health records on file

Request to Look at My Health Records

File a complaint about TennCare's privacy practices

Documentation of Privacy Complaint

Make a change to my medical records on file

Request to Change My Health Records

Member Handbooks

Details on your coverage, copays and using your benefits

+ Get My Handbook

Frequently Asked Questions

Answers you’re likely to need

+ Find Answers

Your Dental Plan

Dental coverage for kids through age 18 from DentaQuest* 1-888-291-3766

+ Learn What's Covered


Updates on using your benefits and living healthy

+ Read a Newsletter

Healthy Pregnancies

Your questions may be growing as fast as your baby. We have a special program just for expectant moms.

+ Learn About Maternity Care

Healthy Kids & Teens

CoverKids benefits help your kids and teens stay healthy.

+ Learn About Keeping Kids Healthy

Your Rights

As a CoverKids member you have a right to quality care and to be treated with dignity and respect. Learn more here.

+ Learn My Rights


24/7 Nurseline – 1-866-904-7477 - Nurses on call to answer health questions.

Coverage for Your Newborn

Your baby will need his or her own health care coverage before leaving the hospital. So you’ll want to start the process as soon as possible after you give birth. Call 1-855-259-0701.

Take Your Mini Health Appraisal

New members, please tell us about your health needs, so we can provide the best care. Other members should fill this out once a year.

You can print it, fill it out and mail to:
BlueCross BlueShield of Tennessee
1 Cameron Hill Circle Ste 73
Attention: CoverKids
Chattanooga, TN 37402-0002

one on one help

One-on-One Help

Need some healthy advice or more in-depth help with a health problem? Our CareSmart® Population Health Program offers support and advice, and it’s free. Give us a call at 1-888-325-8386, Monday through Friday, 8 a.m. to 6 p.m. Eastern Time. Do you want to enroll? Email us.