We salute the Resource Parents in Tennessee who provide care for children and teens in state custody. Thanks for all you do.
TennCareSM places your children and teens in our plan. Then our team takes over to make sure their health plan works for what they need. We’re our state’s only health plan for these young members, and it’s a privilege to help your special families.
Here’s what you need to know about SelectKids.
For help using your child’s health plan benefits:
SelectKids Resource Parent Line – 1-888-422-2963, 8 a.m. to 6 p.m. Eastern Time
For questions not about health care:
Department of Children’s Services (DCS) Resource Parent Helpline – 1-877-DCS-KIDS
Two copies are sent to your DCS Health Advocate Representative. One goes in your child’s file, and you’ll get the other. Need a replacement? Your DCS Family Services Worker can order it for you. You can also print a temporary ID card if you login to BlueAccess (top right).
Primary Care Provider (PCP)
Your child is assigned a PCP in your area, and the name’s on the Member ID card. If a change is needed, you can call us at 1-888-422-2963 or email SelectKids_GM@bcbst.com.
Your child’s health plan includes TennCare Kids, a program of free checkups and follow-up care until age 21. Get the details here.
Children and teens and in state custody may have complex health needs. Our special health programs can provide what’s needed to help.
Health & Wellness History Notebook
This notebook is a handy place to store important health records. If your child doesn’t have one, we’ll send you a free copy. Just give us a call at 1-888-422-2963 or email us at SelectKids_GM@bcbst.com.
Health Care after Age 18
Teens who age out of state custody at 18 may be covered by TennCare until they’re 26 under the Affordable Care Act.
|Other Common Questions||Who Can Help?|
|How do I get a ride to non-emergency health care visits?||Your Family Services Worker|
|What about rides to non-emergency visits that may be an exception – like several visits in a short time frame?||Your Family Services Worker|
|What if I have trouble getting dental care or a prescription?||Your Family Services Worker|
|Where do I find a list of health care providers?||Find a Doctor on this website or SelectKids - 1-888-422-2963|
|What if the provider needs an eligibility fax to see my child?||SelectKids - 1-888-422-2963 or email SelectKids_GM@bcbst.com|