Phone
1-800-924-7141 and follow the prompts to eBusiness support.
8 a.m.-6 p.m. ET (Monday-Thursday)
9 a.m.-6 p.m. ET (Friday)
Email
For additional assistance you can send an email to the eBusiness technical support team at eBusiness_service@bcbst.com
Chat
You can talk to us using the chat feature in Availity
Regional eBusiness Contacts
Not sure who your eBusiness representative is?
Click this map to find your location, and then contact the representative for that region.
Middle TN
Faye Mangold
Faye_Mangold@bcbst.com
1-423-535-2750
West TN
Vivian Williams
Vivian_Williams@bcbst.com
1-901-544-2622
East TN
Faith Daniel
Faith_Daniel@bcbst.com
1-423-535-6796