Tools and Resources

Information to simplify working with us while caring for your patients.

General

• BlueCare Provider FAQ for Members turning 21
• Medical Emergency Diagnosis
  Quick reference for patient emergencies
• Medical Review & Appeal Requirements
  See our standards for medical necessity review and the appeals process
• Programs, Services and FAQs
• TennCare Kids ToolKit
• BlueCare Tennessee and CoverKids Maternity Care Program
• Clinical Practice Guidelines
  BlueCare Tennessee guidelines for medical conditions
• Foreign Language Assistance
• eBusiness Tools and Resources
  Access benefit and eligibility details, submit electronic claim transactions and more
• Regulations Guidance and Medicaid Audit Contractors
  Details about TennCare guidance and our Medicaid audit contractor
• Non-Discrimination Compliance Training
• Non-Discrimination Compliance Training Attestation Form
• BlueCare Civil Rights and Diversity
• Deficit Reduction Act
• Deficit Reduction Act Attestation – 2014 Provider Training
• Deficit Reduction Act Attestation – Policy and Procedure Requirements
• Office Flyer for Renewal Packets
• Office Flyer for Renewal Packets (Spanish)

Behavioral Health

• Intellectual/Developmental Disabilities Toolkit
• BeHiP
• FREE Web-Based Training for Child Welfare and Behavioral Health Providers
• Buprenorphine Medication Assisted Treatment (MAT) Program Description
• Naltrexone Medication Assisted Treatment (MAT) Program Description

Long Term Services and Supports

Key provider details for BlueCare Tennessee’s enhanced services programs

• CHOICES
• Employment and Community First CHOICES
• SelectCommunity