FOSTER PARENTS SUPPORT

We’re notified right away when a child comes into DCS custody. Children get 45 days of immediate coverage. We’ll get them set up in our system and connect with their DCS representative within 48 hours. We’ll share two copies of your child’s ID card with their DCS representative. One goes in your child’s file, and you’ll get the other.

Need a replacement ID card? Your DCS representative can order it for you. You can also print a temporary ID card from your online account.

We assign your child's primary care provider (PCP). The PCP’s name is listed on your child's Member ID card. We can also help find a new PCP if your child is relocated or another change needs to be made.

If you need to find a new provider in your network, you can use our Find Care tool. And if your provider needs an eligibility fax, you can call 1-888-422-2963.

Children and teens in state custody may have complex health needs. We work with DCS in getting the right care – including finding a specialist or helping make appointments. We have special health programs for extra support.

We also participate in:

• Child and family team meetings
• Center of Excellence case reviews
• Well-being triage and/or utilization reviews

• Setting up visits to the doctor
• Providing your medical records and history
• Helping with DCS appeals
• Reporting on who qualifies for TennCare Kids exams
• Reporting on who needs those exams