MOBILE UPDATES

Get health updates on the go

We want to make it easier for you to get the most out of your health plan. Did you know we can send personalized and secure text messages to your phone? We’ll let you know about account changes, plan benefits, health reminders and more.

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SIGN UP FOR TEXT

How to get started

If you want to get personalized text messages from us, you'll need to opt in first. To get started:

  • Click the button below to sign up for texts.
  • Confirm it’s you by entering your Member ID, date of birth and phone number.
  • Start to get texts from us. Most messages will include a link that takes you to a personalized channel with more info. There, you can view checkup reminders, important health info, benefit details and more.

Just make sure to tap the link in each text within 72 hours. Once you’re in your personalized channel, you can scroll through your message history to find older messages.

SIGN UP FOR TEXTS

TEXTING FAQS

Answers to your texting questions

Have questions about the messages we send? You’re in the right place. Learn more about your options, what to expect and how we keep your information secure.

  • What type of messages will I receive?

  • How do I know the message is from BlueCare Tennessee?

  • Can I opt out of text messages?

  • Are these messages safe?

  • How long can I access a text?

  • Can I access texts if I don’t have a smartphone?

  • Can I contact someone from a text?